Here are 3 ways retail stores can leverage AIOps to enhance consumer IT user experience:
- AI can go to work in predictive maintenance, anomaly detection and performance monitoring and thus anticipate and prevent IT system failures in critical systems (like point-of-sale (POS) machines and fuel pumps.)
- Use AI to ensure that popular products are always in stock and reduce waste by predicting demand accurately, which leads to better consumer satisfaction.
- Implement AI-driven energy management systems to optimize lighting, heating, and cooling in the store, thereby reducing operating costs and contributing to a more comfortable shopping environment for consumers.
Troy Baldwin
Senior Product Management Director, Compucom

Consumers:
Optimistic yet Cautious
Elevating In-Store Experiences with AIOps