Hyper-Personalization 2.0: Turning Data into Meaningful, Scalable Retail Experiences

Paul Prior, Global Head Commerce & Operations, Perion

Striking the Right Balance:  Personalization vs. Intrusion in Mobile Retail Marketing

Alex Campbell, CIO and Co-Founder, Vibes

Winning the Shelf Space Battle:
How AI Ensures Product Availability

Are Traasdahl, Chief Executive Officer, Crisp

Rethinking Supply Chains for a Volatile World

Ken O’Brien, President & CEO
Gemini Shippers Association

Navigating Supply Chain Disruptions: The Power of  4PL Services

Noah Hoffman, VP for retail logistics
C.H. Robinson

Loyalty 2.0: Building Brand Interactions that Boost Customer Spending

Erin Raese, Chief Growth & Strategy Officer, Annex Cloud

Localization is Key to Differentiation in Global E-commerce

Douglas Longobardi, EVP, Sales, Asendia USA

Sustainability Meets Profitability: How Retailers Can Win on Both Fronts

Roman Ramire, Executive Director, Greenabl

Technology in Retail Loss Prevention—Balancing Innovation and Operational Integrity

Colby Cavanaugh, SVP Marketing
Seagull Software

Winning the Omnichannel Game: Turning Complexity into Competitive Advantage

Peter Curran,

GM of Commerce, Coveo

Minimizing Returns to Control Costs & Improve Customer Satisfaction

Douglas Longobardi, EVP, Sales, Asendia USA

Winning the Digital Aisle: Strategies for Grocery
E-Commerce Success

Maura Howley, SVP,

US Ipsos CX

The Rise of AI Pluralism in Retail Decision-Making

Retail’s AI future isn’t about a single model—it’s about specialized agents working together, debating, and shaping smarter business decisions.

Peter Curran, 

GM of Commerce, Coveo

Unlocking Retail's Data Potential: Balancing AI and Human Judgment

Retailers sit on mountains of data but struggle to use it. The key lies in bridging technology gaps and leadership blind spots.

Kayla Broussard

CTO, U.S. Retail, Kyndryl

eGrocery Boom: Who’s Really Winning?

A billion-dollar surge in online grocery sounds great but are traditional grocers really benefiting or just watching from the sidelines?

Mark Fairhurst, Chief Growth Marketing Officer, Mercatus

Artificial Intelligence Impact in Retail

Retail AI can boost profits or erode trust. The difference lies in strategy, control, and knowing when to override the machine.

Ryan Monahan

Senior VP, Product Strategy

Engage3

GenAI & Human Support: Creating the Ultimate Retail Experience

Retail’s digital revolution is unstoppable, but can AI ever replace human connection? The winning formula blends personalization with real human touch.

Maura Howley, 

SVP, US Ipsos CX

Orchestrating Data for a Seamless Customer Experience

A connected experience demands more than technology. See how brands are mastering data orchestration for personalized, real-time customer engagement.

Erin Raese, Chief Growth & Strategy Officer, Annex Cloud

Moving Loyalty Beyond Transactional Incentives

Personalized rewards drive deeper loyalty. Learn how AI-powered engagement strategies are reshaping customer relationships and boosting brand value.

Mo Awada

Chief Services Officer
SAP Emarsys

Are You an Omni-Channel or Unified Commerce Retailer?

Omni-channel isn’t enough anymore. Learn why unified commerce is the key to creating frictionless shopping journeys and lasting customer connections.

Katrina Mossman

Partner, Columbus Consulting

The High Cost of Building Omnichannel Technology In-House

Shoppers demand flawless delivery. Find out how brands are navigating the build-vs-buy debate to stay ahead in omnichannel retail.

Amy Leachman

Director of Enterprise Accounts
Delivery Solutions

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Go to article: CoverGo to article: Table of contentsGo to article: EditorialGo to article: AsendiaUSA AdGo to article: Engage3Go to article: CoveoGo to article: KyndrylGo to article: Annex CloudGo to article: IpsosGo to article: Mercatus AdGo to article: PerionGo to article: VibesGo to article: SAP EmarsysGo to article: CoveoGo to article: Annex CloudGo to article: Toshiba AdGo to article: Columbus ConsultingGo to article: Delivery SolutionsGo to article: MercatusGo to article: IpsosGo to article: CrispGo to article: parcelLabGo to article: Asendia USAGo to article: GreenablGo to article: Seagull SoftwareGo to article: C.H. RobinsonGo to article: Gemini Shippers AssociationGo to article: Asendia USAGo to article: Hivery AdGo to article: Table of contents