MAY 2023
TABLE OF CONTENTS
Building the Future of Retail: AI, Omnichannel Integration, and Seamless Shopping Experiences
Johanna Hinkle, Sr. Manager, Product Management Toshiba
Spring Retail Insights: Navigating Seasonal Shifts
Jonathan Silver, Founder and CEO, Affinity Solutions
Innovating Grocery Retail: Differentiation in the Digital Age
Smitha Raphael, Chief Product & Delivery Officer, SnapFulfil
Data-Driven Innovations: Elevating Retail with Hyper-Personalized Customer Engagement
Ashley Wehr, Senior Product Marketing Manager, Toshiba
5 Ways Grocers Can Differentiate and Drive Revenue in the 2H 2024
Alex Tavera, Head of Strategy, Annex Cloud
Preserving the Essence of In-Store Shopping: Balancing Security and Customer Experience
Stefan Stankov, Senior Solutions Engineer, Telesign
Navigating the eGrocery Landscape: Lessons from Walmart’s MAU Growth
Mark Fairhurst, Chief Growth Officer, Mercatus
Lori Schafer, CEO, Digital Wave Technology
AI-Driven Personalization in Grocery E-commerce
Rob Sorba, Chief Commercial Officer, KPS Global
Maximizing Profit Potential with Innovative In-Store Fixtures
Say Goodbye to Label Scraping: Embrace Reusable Label Holders
Dr. Shirl Handly, President, FILMLOC
AI-Driven Success: Electrolux's Strategy for Enhanced Customer Experience
Nicky Peterse, Manager, Customer Success, BlueConic
Battling AI-Enhanced Fraud: How Retailers Can Protect Against Deepfakes and ATO Attacks
Stefan Stankov, Senior Solutions Engineer, Telesign
Personalization at Scale: The Future of Retail Marketing with AI and Automation
Mike Gordon, CEO, Marigold
Lee Lambeth, Vice President of Retail Operations, Mercatus
Grocers’ New Competitive Edge: Integrating Personalization into Operational Workflows
Optimizing Retail Workforces for Operational Excellence
David Dempsey, Chief Executive Officer, Hyer
AI vs. Human Support: Bridging the Gap in Customer Experience
Stephanie Bannos-Ryback, EVP & CX Service, Ipsos
The Power of Personalization: Transforming Retail with Data-Driven Strategies
Ed Wogan, SVP & Chief Merchant Officer, Valuedynamx
Safeguarding Retail Environments: Innovations in Loss Prevention
Robert Harling, President & CEO, Gatekeeper Systems
A Holistic AI Strategy: The Key to Retail Success
Sushant Warikoo, SVP, Business Unit Head Retail, Cognizant
Dynamic Forecasting: The Future of Retail Inventory Management
Noah Hoffman, VP - Retail Logistics, C.H. Robinson
Navigating Peak Season: Surging Cargo Volumes and Supply Chain Challenges
Ken O’Brien, President & CEO, Gemini Shippers
Efficient Grocery Logistics: Pathways to Better Customer Loyalty and Profitability
Kirk Knauff, CEO, Kaleris
Winning Back Customers: Blending Value and Convenience in Grocery Retail
Randy Crimmins, President of AisleOne, Mercatus
AI-Driven Personalization: Insights from Levi’s Brazil’s Success Story
Sara Richter, Chief Marketing Officer, SAP Emarsys
AI and Computer Vision: The New Frontline in Retail Loss Prevention and Customer Experience
Fredrik Carlegren, VP & Head, Marketing & Communication Toshiba